Privacy Policy

1. Introduction

At CarRegCheck.co.uk, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or register for an account.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

We collect information that you voluntarily provide to us when registering for an account, using our services, or otherwise contacting us. The information we collect includes:

• Personal information such as your name and email address;
• Vehicle registration numbers that you submit for checking;
• Payment information when you purchase premium services;
• Account preferences and settings;
• Communication data when you contact us.

We also collect certain information automatically when you visit our website, including:

• Information about your browser, IP address, and device;
• Cookies and tracking technologies (see our Cookie Policy for more details);
• Usage data about how you interact with our website and services.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services;
• Process transactions and send related information;
• Respond to your inquiries and provide customer support;
• Send administrative information, such as updates, security alerts, and support messages;
• With your consent, send marketing communications;
• Monitor and analyze usage patterns and trends;
• Detect, prevent, and address technical issues;
• Comply with legal obligations.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
• With Your Consent: We may disclose your information for any other purpose with your consent.

We do not sell, rent, or otherwise provide your personal information to third parties for marketing purposes.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

6. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

• The right to access your personal information;
• The right to rectify or update your personal information;
• The right to erase or delete your personal information;
• The right to restrict processing of your personal information;
• The right to object to processing of your personal information;
• The right to data portability;
• The right to withdraw consent.

If you wish to exercise any of these rights, please contact us using the details provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

For more information about the cookies we use, please see our Cookie Policy.

9. Children's Privacy

Our service is not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take the necessary actions.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@carregcheck.co.uk
• By visiting our contact page: Contact Us
• By mail: CarRegCheck Ltd, 123 Car Street, London, EC1A 1BB, United Kingdom