CarRegCheck

Frequently Asked Questions

Find answers to common questions about our vehicle check service

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What is CarRegCheck?

CarRegCheck is a comprehensive vehicle check service that provides information about any UK registered vehicle. By entering a registration number, you can access details about the vehicle's MOT history, tax status, technical specifications, and more. We offer both free basic checks and premium detailed reports.

Where does your vehicle data come from?

We source our data directly from official databases including the DVLA (Driver and Vehicle Licensing Agency), DVSA (Driver and Vehicle Standards Agency), and other reliable sources. This ensures that the information we provide is accurate and up-to-date. Our premium checks include additional data from industry databases and manufacturer records.

What's included in the free vehicle check?

Our free vehicle check includes basic information such as:

  • Registration and make/model details
  • MOT status
  • Tax status
  • Color and year of manufacture
  • Basic engine information

This is ideal for a quick check or initial information about a vehicle.

What additional information does the premium check provide?

Our premium vehicle check includes everything in the free check plus:

  • Full technical specifications
  • Previous keeper history
  • V5C certificate history
  • Number plate change history
  • Electric vehicle & battery data (for EVs)
  • Safety & performance data
  • Downloadable PDF report

Premium checks are recommended if you're considering buying a vehicle or need comprehensive information.

How up-to-date is the information in your reports?

Our system connects directly to official databases to retrieve the most current information available. Tax and MOT status are updated in real-time, while ownership and technical data are as current as the official DVLA records. In general, our data is updated daily to ensure accuracy.

How much does a premium check cost?

A premium vehicle check costs £9.99. This is a one-time payment that gives you full access to all premium features for the specific vehicle checked. We also offer business packages with multiple premium checks at discounted rates.

What payment methods do you accept?

We accept all major credit and debit cards including Visa, Mastercard, and American Express. Payments are processed securely through Stripe, our payment processor. We do not store your full card details on our servers.

Can I get a refund if I'm not satisfied with my premium check?

If we're unable to provide any data for a vehicle you've paid to check, we'll issue a full refund. However, once a premium check has been delivered successfully, refunds are not generally available as you have received the digital product. If you believe there's an error in your report or if you have special circumstances, please contact our customer support team.

Do I need to create an account to use CarRegCheck?

No, you don't need an account to perform basic free checks. However, creating an account allows you to save your vehicle checks, access your premium reports at any time, and manage your payment information. It's free to create an account, and it makes it easier to track vehicles you're interested in.

How long can I access my premium reports after purchase?

If you have an account, you can access your premium reports for 12 months from the date of purchase. You can view them online or download them as PDF files at any time during this period. After 12 months, the reports may be archived, but you can still access them by contacting customer support.

Can't find what you're looking for?

Our customer support team is ready to answer any questions you may have.

Contact Support